Frequently asked questions about Douglas Hospital
Answers to questions we are asked most often about Montréal hospital services. For anything time-sensitive, confirm with Santé Québec.
Is this the official website of Douglas Hospital?
No. This is an independent informational guide. For official services, appointments, and contact details, visit Santé Québec at the official website. This site simply explains what to expect and links you to authoritative sources.
How do I check emergency wait times?
Estimated wait times for the region are often published by Santé Québec. They are estimates and change quickly. In a genuine emergency, call 911 rather than waiting to check a website.
What should I bring to the emergency department?
Bring your provincial health card, a current list of medications with dosages, a note of any allergies, and a short timeline of your symptoms. If you have recent results or imaging, bring those too.
How do I find current visiting hours?
Visiting hours vary by unit and can change with infection-prevention measures. Confirm the hours for the specific unit by calling it directly or checking Santé Québec's official website before you travel.
What do I need for a planned admission?
Bring your health card or photo ID, your medication list, allergy information, any referral letter, and recent test results. Follow any pre-admission instructions, which may include fasting or medication changes.
Where can I get non-urgent health advice?
You can call Info-Santé at 811 for confidential health advice, or contact your family physician or a walk-in clinic. For emergencies, always call 911.
How current is the information on this guide?
General explanations are kept up to date, but time-sensitive details are intentionally not published here. Always confirm phone numbers, hours, and wait times through Santé Québec or Health Canada.